Agency for Healthcare Research and Quality

Medical Office Survey on Patient Safety Culture

540 Gaither Rd.
Rockville, MD 20850
See map: Google Maps

 

http://ppt.www.pcpcc.net/SafetyCultureSurveys%40ahrq.hhs.gov

 

Surveys on Patient Safety Culture Tech. Asst.
1-888-324-9749
SafetyCultureSurveys@ahrq.hhs.gov

 

Incorporated 1989
Not-for-profit

Agency for Healthcare Research and Quality

470 primary care practices utilized the organization’s product/service

 

About:

The Agency for Healthcare Research and Quality (AHRQ) developed and released the Medical Office Survey on Patient Safety Culture in 2008 to enable medical offices to assess their culture of patient safety from the perspectives of providers and staff. The survey and associated toolkit materials are free and available in the public domain. Medical offices can use the survey results to identify areas for patient safety culture improvement, and a comparative database enables comparison of results to other medical offices. AHRQ provides technical assistance to users who may have questions regarding the content, administration, and data analysis of the survey, or regarding use of the survey for patient safety improvement.

Partners with:

Small and/or independent practices
Large physician practices or groups
Hospital-owned groups
Pediatric practices
Other

Staff Qualifications:

Health Management Nurses & Case Managers are RN’s with at least 3 yrs clinical experience; over 75% hold CM certification. Medical Director is board certified in internal medicine, with experience in managed care and DM. Resource Specialists have a degree in health-care related field and social work experience preferred. All are employees of AHS.

References:

Cleveland Clinic; John Hickner; 216-445-8915

HealthTexas Provider Network, a wholly owned subsidiary of Baylor
Health Care System; Sunni Barnes; 214-265-3634

Oregon Health & Science University; Lyle Fagnan; 503-494-1582